The hours were wrong. The website was from 2014, if one came up at all. The phone just rang.
So they booked the next place. Happens every day. You never hear about it.
That's the part I fix.
One person, building with AI. It's how the work takes weeks instead of a quarter. And when you call, you're talking to the person who built it.
I don't sell a package. I look at how the place actually runs, scope what's missing, and build that. It's some mix of four things.
The storefront. The website and the Google profile. Everything a stranger checks before deciding you're real. Except now the website takes the booking. They found you, they picked a time, it's on a screen at your counter. Under a minute, from their phone.
The phones. Missed calls get a text back before the caller finds the next place. And when something answers under your name, it answers like you would. I decide how it talks before it ever speaks for you.
The story. Most local websites read like a business card. Yours should read like the reason to pick you. The words, the look, the positioning. What an agency sells, without buying ads on day one.
The back of house. The calendar, the customer list, the reminders, the numbers. One quiet system instead of a stack of sticky notes, so the counter runs itself.
Most of them don't leave a voicemail. They call the next place.
This is what it looks like when the call comes back instead. Scripted here so you can read it at your speed. The real one talks back.
Example conversation, handled automatically: A missed call at 2:47 PM. The store texts back: This is Riverbank Hardware, sorry we missed you, what do you need? The customer replies: y'all carry 50 foot pressure washer hose. The store answers: Two in stock, 42 dollars, open till 6, want one held at the counter? The customer says yes, name's Marcus. The store confirms: Done, see you by 6, Marcus.
Riverbank Hardware is made up and the exchange is scripted. The system that does this for real is the one I install.
The first reply lands in eight seconds. Nobody behind the counter touches a phone.
No deck. No pitch. No "imagine if."
Before you commit to anything, you'll scroll a working version of your website on your own phone. I build it first. If it isn't obviously better than what you have, we shake hands and part friends.
If it is, we talk about making it real.
You see the price and the finish date before you sign. Half at signing, half at go-live.
And everything gets registered in your name. The site, the profile, the accounts, the numbers. If we ever part ways, you keep all of it.
Everything above is registered in the client's name. If we part ways, the client keeps all of it.
The paperwork is one page. This is it.
I'm Alex. I'm in Columbia and the work happens in person. If we work together, you'll get used to seeing me.
I studied advertising at South Carolina. When AI got good, I spent the last two years learning to build with it, not just talk about it. It's how one person does the work of a shop, and why the words on your site and the system behind them actually match.
Lumo is new. You'd be one of the first, and I'm not going to dress that up, because it's the best thing on offer. You get me, all over your problem, fast. Not a junior with a checklist.
When something answers under your name, I'm the one who decided how it talks.
Tell me what you run and what's broken. I'll tell you whether I'm the guy to fix it. If I'm not, I'll say so.
And if you call, I'm the one who answers.