Lumo Partners · Columbia, SC

You already earned their business. Stop losing it on the way in.

A missed call. A quote nobody chased. A website that lost the comparison at 9 PM. I build the systems that catch those customers — in person, in your name — and price the work so the first customer it saves pays for it.

For roofers, HVAC, plumbers, restoration crews, law firms and detailers. Anyone whose customers call before they buy.

  • You see it before you pay for it.
  • One flat price, agreed before I start.
  • Everything is registered in your name.

What it sounds like.

Made up. Scripted. Riverbank isn’t real.

Text-Back

Example conversation, handled automatically: A missed call at 2:47 PM. The store texts back: This is Riverbank Hardware, sorry we missed you, what do you need? The customer replies: Y’all carry 50 foot pressure washer hose? The store answers: Two in stock, 42 dollars, open till 6, want one held at the counter? The customer says: Yes, please. Name’s Marcus. The store confirms: Done, see you by 6, Marcus.

Every call you can’t take gets a text back, in your voice, from your number.

Second Look

Example conversation. Riverbank Detail: Hey Marcus, Dave at Riverbank. We quoted your F-150 back in June and you had a lot going on. I’ve got Thursday afternoon open if you want it done before the weather turns. Marcus: Honestly forgot about that. What’s Thursday look like? Riverbank Detail: 1:30, done by 5. I’ll text you a reminder Wednesday night. Marcus: Book it.

One message, written once, sent to the people it fits. Not a blast. Not a newsletter.

It’s almost never the work. It’s everything before the work.

The comparison. At 9 PM they’ve got you and three competitors open in tabs. Your website is the only salesperson in the room.

The phone. Every call you can’t take is a customer dialing the next name on the list.

The quote pile. Quotes you sent. People who said “let me think about it.” Customers you did great work for two years ago. Nobody has called any of them since.

The numbers. You know what came in last month. You don’t know what walked out.

What I build.

Four systems. Each one closes a leak. Take one, or take all four.

Storefront

For the 9 PM comparison.

What you get
A website and Google profile built to win it. Fast on a phone. Hours right. Booking that works. Copy written against what customers in your town complain about with your competitors. I read the reviews so you don’t have to.
What I need from you
Nothing up front. You see it before you pay for it.
Pays for itself
With the first customer who picked you over the other tabs.

Text-Back

For missed calls and after-hours texts.

What you get
Any call you can’t take gets a text back within a minute, in your voice, from your number. After hours, an assistant answers the questions you answer forty times a week and books the ones worth booking. Every call is logged in one place.
What I need from you
One forwarding setting on your phone, and an afternoon.
Pays for itself
With the first job that would have gone to voicemail.

Second Look

For quotes that never closed, and customers who never came back.

What you get
I go through your quotes and your customer list, sort them by why they went quiet, and write the one message each group should get. A real reason to call now, not “just checking in.” Then a follow-up rhythm for every new quote, so the pile stops growing.
What I need from you
The list, in whatever shape it’s in. A spreadsheet, QuickBooks, a stack of invoices. I’ve seen worse.
Pays for itself
When two people say yes. There are more than two in that list.

Monday Report

For the owner who finds out in March that February was bad.

What you get
One text every Monday morning. Calls in. Calls missed. Quotes out. Jobs booked. Reviews gained. The one thing that moved. Thirty seconds to read.
What I need from you
Access to what you already use: calendar, invoicing, phone.
Pays for itself
The week you catch a leak in days instead of months.

I don’t sell dashboards, chatbots or “AI strategy.” If it doesn’t bring a customer back or keep one from leaving, I don’t build it.

You see it before you pay for it.

I don’t do pitch decks.

  1. Tell me the name of your business.
  2. Within a week you’ll get a link on your phone to a working version of your new site, with your hours, your number and real copy. Look at it on the couch. Show it around.
  3. If it isn’t better than what you have, delete the text. If it is, we talk.

One price. One finish date.

One flat price, agreed before I start. Half when we start, half when it’s live.

Everything is registered in your name: the domain, the site, the phone number, the accounts. If we ever part ways, you keep all of it.

Anything that runs month to month, you’ll know the exact cost before you say yes. No surprise invoices.

Lumo PartnersColumbia, SC
Work Order
StorefrontWebsite, Google profile, booking
Text-BackMissed-call text-back, after-hours answering
Second LookList sort, message sets, follow-up rhythm
Monday ReportOne text, every Monday
Finish date
Registered toYour business name
Alex Bull, Lumo Partners
You, when it makes sense

You deal with me.

I’m Alex Bull. I studied advertising at the University of South Carolina, and now I build with AI.

Lumo is new, and it’s one person. That’s the point. The guy who writes your site is the guy who builds it, and the guy who picks up when you text.

I work in Columbia, in person, with owners who still answer their own phones.

Questions.

What does it cost?

One flat price, agreed before I start. Half when we start, half when it’s live. You see the preview before you pay anything.

Who owns it?

You do. The domain, the site, the phone number and the accounts are registered in your name. If we ever part ways, you keep all of it.

Do I have to change my phone number?

No. Text-Back works from your number. It takes one forwarding setting on your phone.

What if I already have a website?

Then the preview has something to beat. If it isn’t better than what you have, delete the text.

Do I have to take all four?

No. Take one, or take all four.

Start here.

Tell me your business and what’s leaking. Call, text or email. I read every one myself.

— Alex

P.S. Not sure where you’re leaking? Call your own business number after 6 tonight and let it ring. Whatever happens next is what your customers get.

Call 803-626-7322Text